Junior Service Technician

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play, and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous development of smart entrance control.

If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals.

Role Overview:

As a Junior Service Technician, you will assist in the installation, maintenance, and repair of entrance control systems. With the support of more experienced engineers, you will gain valuable experience and contribute to providing excellent service to our customers. This role is perfect for someone looking to develop their technical expertise in a fast-paced, hands-on environment.

Responsibilities:

• Assist in the installation and setup of entrance control systems, including turnstiles, gates, barriers, and access control systems.
• Help with system testing, calibration, and troubleshooting during installation.
• Support Senior Service Engineers during on-site setups and installations, ensuring systems meet customer specifications.
• Perform routine maintenance tasks on installed systems, including cleaning, lubricating, and inspecting mechanical and electrical components.
• Assist in the diagnosis and troubleshooting of system issues, under the guidance of senior engineers.
• Ensure systems are operating efficiently, identifying potential issues and notifying senior engineers for further action.
• Assist in identifying faults in electrical, mechanical, and software systems.
• Replacing or repairing defective components such as motors, sensors, and circuit boards.
• Fix issues with the entrance control systems and ensure minimal downtime for clients, with the support from senior engineers.
• Provide basic on-site support to clients by answering questions, providing technical assistance, and explaining system functionality.
• Visit client sites to assist with service calls and ensure smooth operations during system repairs or upgrades.
• Maintain professional and friendly customer relationships during on-site visits.
• Maintain detailed records of all service activities, including maintenance tasks, repairs, and parts used.
• Assist in the preparation of service reports for clients and internal documentation.
• Document any recurring issues and assist senior engineers in developing solutions or improvements.

Requirements:

• Some experience (internships, apprenticeships, or coursework) in a technical or engineering role is preferred but not required.
• A basic understanding of electronics, mechanical systems, or security systems is a plus.
• Basic knowledge of electrical circuits, motors, sensors, and mechanical systems.
• Comfortable working under the guidance of senior engineers and collaborating with other teams.
• Hands-on experience with tools and diagnostic equipment is a plus.
• Ability to think critically and approach problems with a methodical approach.
• Familiarity with troubleshooting and basic repairs of electronic or mechanical systems.
• Strong willingness to learn and develop technical skills.
• Ability to work well in a team and take direction from more experienced engineers.
• Degree or diploma in Electrical Engineering, Electronics, Mechanical Engineering, or a related field (or currently pursuing one).
• Additional certifications or courses in security systems or electrical maintenance are a plus.
• Willingness to learn new skills and adapt to evolving technologies and processes.

About us:

The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses Gunnebo Entrance Control and customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking. We operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities to serve customers in over 100 markets. Together we create a safer world.

Gunnebo Entrance Control specialises in entrance control solutions enabling customers increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management.

Diversity Statement

Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.

Gunnebo Entrance Control is committed to treating all people in a way that allows them to maintain their dignity and independence. Applicants with accessibility needs may request to be accommodated throughout the recruitment process.